Locastra | Privacy Policy

At Locastra™, we respect your privacy and are fully committed to protecting your personal data. This policy outlines what information we collect, how we use it, your rights, and how you can exercise them — in line with the UK GDPR and the Data Protection Act 2018.

1. Your Privacy Matters to Us

We may collect and process the following personal data:
Identity Data: Full name, job title, company name
Contact Data: Email address, phone number, mailing address
Marketing Data: Your preferences for receiving marketing materials
Engagement Data: Responses to campaigns, feedback, interactions via our site or email
Technical Data: IP address, browser type, device type (collected via cookies)

2. What Data We Collect

We collect data when:
You fill out a form on our website (e.g. to download a guide)
You correspond with us by email or phone
You become a client or request a quote
You interact with our marketing materials or website (cookies)

3. How We Collect Your Data

4. How We Use Your Data

We use your data only when the law allows us to. Typical uses include:
To send you marketing materials, guides, or insights you’ve requested
To provide our services (e.g. designing, printing, and mailing campaigns)
To follow up on campaign performance, results, or enquiries
To improve our services based on analytics or feedback
To comply with legal obligations (e.g. tax or contract compliance)

5. Lawful Basis for Processing
We process your data under the following lawful bases:
Consent: When you opt in to receive marketing communications
Contract: Where processing is necessary for a service agreement
Legitimate Interest: When processing benefits you (e.g. personalised marketing) and doesn’t override your rights

6. Data Sharing

We do not sell or rent your personal data.
We may share your data with trusted service providers who assist with:
Email delivery (e.g. newsletter platforms)
CRM or campaign tracking
Postal logistics for your campaigns
All partners are GDPR-compliant and only process your data on our instructions.

7. International Transfers
We do not transfer your personal data outside the UK/EEA unless:
We use a GDPR-compliant platform with appropriate safeguards (e.g. SCCs, Privacy Shield alternatives)

8. Data Retention

We retain personal data only as long as necessary:
For marketing: Until you unsubscribe
For clients: Up to 6 years for legal and reporting obligations
For prospects: 12 months from last interaction unless otherwise agreed
You can request deletion of your data at any time (see Section 10).

9. Your Rights Under GDPR
You have the right to:

Access your personal data
Rectify incorrect or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to data processing
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

10. Contact Us
To exercise your rights or ask any questions, email us at:
📩 hello@locastra.co.uk
We aim to respond to all enquiries within 72 hours.

11. Cookies
Our website uses cookies to improve your experience and analyse traffic. You’ll be given the option to accept or reject non-essential cookies when visiting the site.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at www.locastra.co.uk/privacy-policy .

Privacy & Data Protection Policy (GDPR-Compliant)

Locastra™